Brand: Rocky Mountain Leather; Products specifications. This is my first time writing a negative experience for a business as run businesses myself so understand some customers will just jump online soon as anything goes wrong. 6. prAna. The table below lists the SWOT (Strengths, Weaknesses, Opportunities, Threats), top Mountain Warehouse competitors and includes Mountain Warehouse target market, segmentation, positioning & Unique Selling Proposition (USP). I will definitely shop at Mountain Warehouse again and will highly recommend this to all my friends and families. Rheanna made my shopping experience enjoyable & I don’t like shopping!! Surely this company can be held accountable? Companies to Explore. Returned via Hermes but did not receive acknowledgement of return from MW until I chased them after 3 weeks. I returned an item on 7 January as MW had dispatched the incorrect size. Rheanna made my shopping experience enjoyable & I don’t like shopping!! I did manage to get my money back I purchased an alternative pair of boots on arrival they did not fit I have returned the boots but 4 weeks later I have received no notification that they have even received my return. Well served by cashier as well. Looks like lot's of false 5 star reviews. Since then have had at least 4 interactions with customer services via email apologising for the delay in refunding money and saying a refund is being processed. Good range of clothing at good prices. Whether you're shopping for your first hardtail or it's time for that downhill bike of your dreams, Bicycle Warehouse has the perfect mountain bike for you! Get a free employer account. We asked professional and recreational riders, bike shop owners, and bike bloggers to tell us about the best mountain bikes. This is my first time writing a negative experience for a business as run businesses myself so understand some customers will just jump online soon as anything goes wrong. From Biscuits & Gravy to Chicken Fajitas, we've got you covered! Lucia (on receipt) served me, beautiful big smile and made me feel like I was only one in the store, great customer service, tried to upswell me, but in a nice way. What a bonus! Mountain Warehouse- not so much - the zips on 2 of our broke really quickly. Paid in full €128 over 14 days no sign of coats. Poor initially paid for a pair of walking boots when they did not arrive I made contact only to be told the boots they had taken the money for were actually out of stock. When I originally received the orders items were missing from the orders. What a bonus! The staff must be busy. You can even eat directly out of our packaging, saving you from any cleanup. Keurig Dr Pepper Announces Management Changes. Dunedin NZ. Have a good day. A lot of great sales make shopping so much better and great for the littles since they grow so fast! Good experienceWas shown where the neck warmers were located. Absolutely fuming they sent a faulty coat and charged me for the delivery they also tried selling me a lightweight mini umbrella which turned out to be just the same ones in the £1 shop absolutely rubbish not even a reply about the fault no apology nothing . There were only a few left and was happy to get 2 for the price of 1. I did manage to get my money back I purchased an alternative pair of boots on arrival they did not fit I have returned the boots but 4 weeks later I have received no notification that they have even received my return. Our sleeping bags – here what we’ve ordered… For Kids: For Ethan – Summit Mini Square Sleeping Bag – Blue >> Was £39.99 Save 38% Now £24.99 For Evelyn – Basecamp 200 Mini Sleeping Bag – Pink >> Was £19.99 Save 50% Now £9.99 For Adults: For Mum – Summit 250 … Absolute gangsters. But probably fine as a run about for short distances. Outdoor clothing will help you stay protected against the elements on your adventures. Please call us at 800-805-9139 for any questions. The thermal leggings did look like they could keep you warm but when trying them on it made you look like you put a sock down your pants in the wrong place, for a woman anyway!!! Now some 6 weeks after returning the item I still await refund. I have contacted Mountain Warehouse re my return and have heard nothing. I knew I shouldn’t have bothered with the delivery... £4.50, yes it was quick but I’m going to lose out on money because the items are dreadful! Mountain Warehouse Montana Womens Microfleece - Breathable Ladies Sweater, Quick Drying Pullover, Comfortable & Warm Fleece Jacket with Half Zip - for Travelling, Beige, 12 4.5 out of 5 … Keurig Dr Pepper to Gain Sales and Distribution of Key Brands in New York and New Jersey, Following Agreement with The Honickman Companies. On their website says do not contact about delivery. A: Good mountain bikes will come in at least three sizes to choose from, giving you a bit to work with. It has taken good care of its brand by producing high-quality sportswear that matches even your favorite mainstream name brands. This is hands down the worst online company I have ever used. Returned via Hermes but did not receive acknowledgement of return from MW until I chased them after 3 weeks. Staff was very friendly and helpful. great shopping experience and will definitely shop there again. All my emails have been polite and waited patiently for replies but it does not seem to do anything as just ignore your refund requests or you get a random email saying they are arranging it or require more information.Hope this helps others before purchasing as experiencing the same as a lot of other buyers have had with items missing from the original order and refunds not occurring. There are 100 customers that Mountain Warehouse, rating them as bad. The brands for today’s comparison are Mountain Warehouse and The North Face. The thermal leggings did look like they could keep you warm but when trying them on it made you look like you put a sock down your pants in the wrong place, for a woman anyway!!! Normally a patient customer. Mountain Warehouse Photos + Add Photo. Not quite as simple as that, so I've been told by the owner of Pedal Pushers. Poor initially paid for a pair of walking boots when they did not arrive I made contact only to be told the boots they had taken the money for were actually out of stock. Absolutely terrible customer service. If 5 Stars was for the best service, then Josh Fowler at Mountain Warehouse Customer Service definitely deserves 6 (SIX) Stars ! I had a great experience! Mountain Warehouse is not your typical retailer of outdoor gear. Helpful staff member who took the time to explain the different styles of hiking boot. Sent them an email to follow up - no replies.Returned the items that did not fit before Christmas. If you want to hike/camp regularly, you might as well purchase stuff that will last longer, or else you're buying everything twice. Good experienceWas shown where the neck warmers were located. Missing items from the original order and no refund when sending items back for a refund.Followed MW instructions and posted items back to their warehouse. She asked if I was a member, explained the benefits etc. All my emails have been polite and waited patiently for replies but it does not seem to do anything as just ignore your refund requests or you get a random email saying they are arranging it or require more information.Hope this helps others before purchasing as experiencing the same as a lot of other buyers have had with items missing from the original order and refunds not occurring. I will definitely not be purchasing from Mountain Warehouse again. Warmth: Never felt cold unlike some of my teammates.I did use it with an Exped inflatable mat, which I think made a big difference.. Keurig Dr Pepper to Report Third … Rheanna was very friendly, helpful & efficient, she found the sIze of runners I wanted. Mountain Sports offers a 100% satisfaction guarantee. They are both recurring brands that you can find in several of our selections and reviews. It should not have to be this painful and stressful. ... Glassdoor has 267 Mountain Warehouse reviews submitted anonymously by Mountain Warehouse employees. When I originally received the orders items were missing from the orders. Plush brakes, responsive suspension, and the gears to climb hills make mountain bikes so much fun to ride. Dunedin NZ. The HR rep was a good person and I was able to hire 4/18 good people. Pictures don’t look anything like the item I received, Missing items, no refunds on returned items - painful experience. Free shipping on orders over $49! ... Grow your employer brand. I will definitely not be purchasing from Mountain Warehouse again. They also have a very good corporate responsibility program and put out nature research and human impact reports every year. Good products and services at its best. My DS has his ski jacket as his main coat for the whole winter- this year we bought it from surfanic in the summer sales. New items arrive every week. Good range of clothing at good prices. mattwnz: I would stick to the good brands, and I think the warehouse at least used to sell some of the reasonable brands. A lot of great sales make shopping so much better and great for the littles since they grow so fast! Read AlainaDalton's review of the Mountain Warehouse Field Waterproof Boots Hiking Boots, 1 of 1 Mountain Warehouse Field Waterproof Boots reviews, & compare with other Walking Boots at Review Centre ... their 'Extreme' gear is pretty good, often being made in the same factory as the upmarket brands & differing only in the badging. Had to initially follow up a couple of times that they were received the return as no reply had been received. Evans Cycles’ in-house bike brand has a few different mountain ranges, and the Kapur is its entry-level offering. Helpful staff member who took the time to explain the different styles of hiking boot. Extremely poor customer service. Now some 6 weeks after returning the item I still await refund. Mountain Warehouse has grown from a stock clearance business selling only branded products to a business that sells mainly own brand clothing, footwear and equipment. He was busy but took the time to help. Excellent customer service, friendly and welcoming staff. But not replying, not sending items you have paid for and not refunding your order is not acceptable.Hope MW can improve their services quickly as expect you will see many more of these reviews if it continues in the same manner. prAna is a non-conformist brand, its name meaning ‘Life’ in Sanskrit. The Best Bike Brands for 2021 – The Top 50 Road, Mountain, Hybrid and BMX Bike Manufacturers Ranked If you are looking for a new high end bike, regardless of ride style, type or level of skill, you need to choose the best bike brands for your body type, budget and experience. Mountain Warehouse has collected 282 reviews with an average score of 2.44. Their products were very good so they gained notoriety and developed into a popular choice for mountain climbing clothing and accessories. You will be camping, hiking, and skiing in style with clothing and gear from Mountain Warehouse. I have just bought a brilliant pair of black salopettes for him from ebay … Free shipping on orders over $25. Rheanna was very friendly, helpful & efficient, she found the sIze of runners I wanted. If you want something that is going to get you through a weekend, Mountain Warehouse is probably fine. I ordered two pairs for sizing , so returned the item back to mountain warehouse, the refund was quick and customer service was fast … Nice quality outlets for every price range! Our range includes a great selection of jackets and trousers for Men, Women & Kids all available in a variety of styles and colours. Absolutely terrible customer service. We are talking over a $300 refund so not a small amount.Unable to call them as says to email them. Entry & Exit: ip is not very good.Didn't break, but took some trouble doing up, particularly towards the top end Discover amazing ArtWear from The Mountain. At the Bargain Store, all items are priced at $10 or less, and you can browse adult and children’s clothing, travel accessories, backpacks, and more. This is hands down the worst online company I have ever used. At Discount Brands Outlet we carry clothes, shoes, jewellery, handbags & accessories from well known brands for women, men and children, from petite to plus size. Specialist manufacturers of technical outdoor clothing and equipment, including GORE-TEX® waterproofs, down insulation and a full range of sleeping bags. She asked if I was a member, explained the benefits etc. If you are not satisfied with your purchase it may be returned for credit, exchange or refund within 30 days. I have contacted Mountain Warehouse re my return and have heard nothing. both the cashier and the fellow on the floor were wonderful to interact with over winter wear! Oct 19, 2020. Had to initially follow up a couple of times that they were received the return as no reply had been received. The following conditions apply. Absolutely fuming they sent a faulty coat and charged me for the delivery they also tried selling me a lightweight mini umbrella which turned out to be just the same ones in the £1 shop absolutely rubbish not even a reply about the fault no apology nothing . Good product at a reasonable price. Mountain Warehouse is a low-price brand that aims to deliver the best quality for the price. I have purchased in store with no issues previously. The Mountain Warehouse Bargain Store is easily the best place to get discounted clothes that are still of the high quality you expect from Mountain Warehouse. Whether it’s a full suspension bike or hardtail, the size should be dictated by your height. Use your order number as your RA#. I've never heard of Mountain Wearhouse but if you are talking about buying in the US prior to going the REI house brand provides really good bang for the buck. Recently I purchased hiking boots, after reading reviews I was worried. But not the case here.I have experienced the same as a lot of others here. Canyon. It should not have to be this painful and stressful. Looks like lot's of false 5 star reviews. But not replying, not sending items you have paid for and not refunding your order is not acceptable.Hope MW can improve their services quickly as expect you will see many more of these reviews if it continues in the same manner. However, their better pieces aren't that much cheaper than brands with better reputations. Mountain Warehouse has been offering quality outdoor clothing and equipment at the lowest prices since 1997. PEXMOR 24" Mountain Bike, 21 Speed Mountain Bicycle with High Carbon Steel Frame & Double Disc Brake, Front Suspension Anti-Slip Shock-Absorbing Men … Online reviews vary about this brand as some were quite impressed with their jackets, while others expected a slightly different product. In contrast at the same time I returned a pair of trainers to another company 3 days later I had a full refund. both the cashier and the fellow on the floor were wonderful to interact with over winter wear! Most customers are understanding and happy to wait as it has been hard for businesses trading during these periods. I have sent multiple emails but zero responses. There were only a few left and was happy to get 2 for the price of 1. Since its inception in 1997, Mountain Warehouse has manufactured its own line of products. I had a great experience! For nearly 5- years, consumers have continued to choose Mountain House as their favorite brand of freeze dried food for on-the-go adventures like camping and backpacking. The world’s luxury furniture brands Dump their design samples, prototypes, closeouts and overstocks here 40-80% off price. The mountain bike community is a very supportive one, so here is a huge thanks to everyone for writing their honest reviews! Sent them an email to follow up - no replies.Returned the items that did not fit before Christmas. I've never had any of their stuff but I hear it's the same with MEC if you are talking about buying in Canada. She also explained the return policy. The German brand, Canyon, has recently joined the US and Canadian market. Paid in full €128 over 14 days no sign of coats. Most customers are understanding and happy to wait as it has been hard for businesses trading during these periods. I have sent multiple emails but zero responses. Well served by cashier as well. Mountain House specializes in freeze-dried foods for all climates & adventures. From hiking clothing and camping equipment to ski wear and running gear we stock everything you need for your outdoor activities. Surely this company can be held accountable? Lucia (on receipt) served me, beautiful big smile and made me feel like I was only one in the store, great customer service, tried to upswell me, but in a nice way. Brand - There is a lot that goes into making a high-quality bike helmet, meaning purchasing from a brand which doesn’t have experience in the biking field probably isn’t the best way to go. © 2021 Trustpilot, Inc. All rights reserved. I have purchased in store with no issues previously. The really cheap no name brands ones corrode quickly, are heavy, and poorer quality components. Staff very helpful and friendly. Nice quality outlets for every price range! Missing items from the original order and no refund when sending items back for a refund.Followed MW instructions and posted items back to their warehouse. However the product came in 2 days, they were good quality. Yep, we slept with Mountain Warehouse at the Big Family Festivals, and it felt GOOD! Excellent customer service, friendly and welcoming staff. Good product at a reasonable price. © 2021 Trustpilot, Inc. All rights reserved. Extremely poor customer service. On their website says do not contact about delivery. Too many good reviews on their website but when I go to review the items I have received, I can’t! The Thermal top I received made me feel irritated and itchy... these items were in my house for no longer than 5 minutes and straight back to the postal service!!! She also explained the return policy. But not the case here.I have experienced the same as a lot of others here. The Thermal top I received made me feel irritated and itchy... these items were in my house for no longer than 5 minutes and straight back to the postal service!!! The Bulls brand targets XC riders, so if you’re looking for a fast race whip, Bulls is a good place to start your online research. In contrast at the same time I returned a pair of trainers to another company 3 days later I had a full refund. Too many good reviews on their website but when I go to review the items I have received, I can’t! Most of the products we sell are exclusive to Mountain Warehouse, unlike other outdoor clothing shops. Oct 27, 2020. Stay warm and dry and have a great time on all of your adventures. We are talking over a $300 refund so not a small amount.Unable to call them as says to email them. I returned an item on 7 January as MW had dispatched the incorrect size. To save you some time in having to look up the brands if you’re unfamiliar with either of them, let’s get through a … Mountain Warehouse is a budget brand; you might be ok, but unfortunately there's only one way you'll find out Rock Bottom is Cotswold's sale department where they sell ends of ranges, discontinued colours, that sort of thing, and there can be good bargains. Absolute gangsters. Fit & Comfort: Pretty good, no scratchy bits.Found it most comfortable when worn with a base layer as has been mentioned it's not very breathable. Pictures don’t look anything like the item I received, Missing items, no refunds on returned items - painful experience. It is now 19 February and no refund for the returned items or missing items.MW have confirmed they have received the returned orders but no refund as yet. T-Shirts, Hoodies, Face Masks and accessories. Staff was very friendly and helpful.
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